EMAIL MARKETING / CRM / AUTOMATION
Connecting creative campaigns, customer journeys and meaningful communications across international markets.
01 / CREATIVE
From promotional campaigns and product announcements to newsletters and market updates, combining creative direction, responsive email design and brand-consistent messaging.
Campaign Planning · Mailchimp · HTML Email Design
02 / AUTOMATION
Developing structured communications for different stages of the customer journey, including onboarding, account updates, automated messaging and subscription preference experiences.
Lifecycle Communications · Automation · Preference Management
03 / CRM
Managing consistent customer communications across multiple regions and languages, with reusable templates, localisation and careful attention to brand and regulatory requirements.
Multilingual Delivery · Client Communications · Template Systems